This course is designed for anyone who deals with employees in a leadership role. Team or group leader, supervisor, manager, etc. Those who need to expand their communication ability when dealing with issues such as absenteeism, language issues, and dress and grooming habits (among other feedback issues).
Improving Work Habits helps leaders learn to clearly and specifically communicate the nature of the problem. It provides a process for working with the individual to develop a plan for addressing the issue while maintaining self-esteem. Throughout the workshop participants will review video presentations and case studies, participate in group discussions, practice new skills, and receive immediate feedback. Participants leave the workshop with implementation tools, troubleshooting guides, and additional resources to help them apply the skills they have learned on the job. The workshop includes the following:
- Distinguishing between job performance and work habits
- Recognizing work habit problems
- Addressing work habit problems