Sign In
Skip Navigation LinksBrazosport College > Center for Business & Industry Training > DialogueWORKS®: Collaborating For Results®
DialogueWORKS®: Collaborating For Results®
Audience
Anyone who not only wants to improve overall communication, but who also wants to provide more effective feedback, and create better team dynamics, performance management, negotiation, conflict resolution, coaching, and meeting management.
Description
DialogueWORKS®: Collaborating for Results® is a two-day interpersonal communications program that helps build a capacity to work through tough situations.
 
The course provides a communication model which allows individuals to understand and manage the dynamics of effective communication.
 
Participants will learn to suspend their thinking in order to share their perspectives in a spirit of contribution instead of control. Participants will also learn to:
  • Share the tough message to get results, without creating defensiveness
  • Deliver feedback to increase accountability
  • Defuse emotional reaction to create respect
  • Listen to what is or is not being said, to increase understanding
  • Practice effective ways of inquiring into the perspectives of others
  • Identify values to resolve conflict
They also learn to recognize and avoid common communication challenges such as jumping to conclusions, spiraling into negative interactions, acting on unsubstantiated interpretations and defaulting to fight or flight behaviors.
 
Prerequisites
None
 
Pre-Word Required
None
 
Suggested Class Size
12 - 20
Course Length
2 days
   

©2015 Brazosport College | 500 College Drive| Lake Jackson, TX 77566 | (979) 230-3000

Webmail | ASTRA | BC Alert | F.A.S. | Institutional Profile | Equal Opportunity | Login

A lack of English language skills will not be a barrier to admission to and participation in career and technical education programs. Brazosport College shall not discriminate on the basis of race, creed, color, national origin, citizenship status, age, disability, pregnancy, religion, gender, gender identity, genetic information, marital status, veteran status or any other protected class in accordance with applicable federal and state laws. The following person has been designated to handle inquiries regarding the non-discrimination policies: Vice President of Human Resources, 500 College Drive, Lake Jackson, TX, 77566; 979-230-3459; Marshall.Campbell@brazosport.edu