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Coaching: Bringing Out the Best in Others
Audience
Everyone associated with an organization -- employees, managers, customers, and suppliers
Description
This unit helps participants recognize daily opportunities to coach people they work with and provides participants with the coaching skills they need to bring out the best in everyone. At the completion of this unit, participants will be able to:
  • Describe the role of a coach.
  • Explain why everyone in the organization needs to be a coach.
  • Describe how coaching can benefit themselves, others, and the larger organization.
  • Identify behaviors that help foster a supportive coaching environment.
  • Demonstrate a variety of asking and listening techniques to coach others formally and informally.
  • Use the Key Actions (learned in class) to conduct a coaching session.
Prerequisites
None
 
Pre-Work Required
None
 
Suggested Class Size
Minimum 12
Maximum 20
 
Course Length
4 hours
 

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