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Solving Quality Problems
Individuals or team members needing to learn various tools and techniques assocated with solving quality problems

Achieving systems improvements in an organization requires having clear, accurate information about how it is currently performing and how well it meets customer expectations. Participants learn how to use measurement tools and techniques to solve problems and improve work processes. They also learn how to expand their thinking in order to get past road blocks that sometimes obstruct the problem solving process.
  • Flowcharts
  • Pareto charts
  • Fishbone
  • Run Chart
  • Brainstorming



Pre-Work Required ​None
Suggested Class Size ​Minimum 12
Maximum 20
Course Length 6 hours

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