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Solving Quality Problems
Individuals or team members needing to learn various tools and techniques assocated with solving quality problems

Achieving systems improvements in an organization requires having clear, accurate information about how it is currently performing and how well it meets customer expectations. Participants learn how to use measurement tools and techniques to solve problems and improve work processes. They also learn how to expand their thinking in order to get past road blocks that sometimes obstruct the problem solving process.
  • Flowcharts
  • Pareto charts
  • Fishbone
  • Run Chart
  • Brainstorming



Pre-Work Required ​None
Suggested Class Size ​Minimum 12
Maximum 20
Course Length 6 hours

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A lack of English language skills will not be a barrier to admission to and participation in career and technical education programs. Brazosport College shall not discriminate on the basis of race, creed, color, national origin, citizenship status, age, disability, pregnancy, religion, gender, gender identity, genetic information, marital status, veteran status or any other protected class in accordance with applicable federal and state laws. The following person has been designated to handle inquiries regarding the non-discrimination policies: Vice President of Human Resources, 500 College Drive, Lake Jackson, TX, 77566; 979-230-3459;