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Help Desk & Technical Support

Hours of Operation


Monday-Thursday: 7:30 a.m. - 7:00 p.m. and Friday: 8:00 a.m. - 12:00 p.m.


By Phone: ext. 3266 (979.230.3266)
By Email:
By Chat: Live chat with the Help Desk

Location: BC Main Campus, K-100

STUDENTS: Contact the Help Desk for help with student accounts, student e-mail, or D2L issues.

FACULTY & STAFF: Submit a Support Ticket for IT technical support for hardware, software, and network services at BC.


IT Staff

Ron Parker
Director, Information Technology
        Lisa Gilliam          Moises Hernandez      Gary Lackey       Willie Rainwater
      Senior Systems        Systems Services        Programmer/       Systems Services
      Services, Admin           Administrator               Analyst               Administrator

    Brian Commons        Michael Bounds           Cayo Droste           Anna Gonzales
 Manager, Computer,      P/T Helpdesk               AOS/Helpdesk         P/T Helpdesk
 Network, & Telecom          Technician                    Technician               Technician

  Valentina Leanos           Ryan Mata           Natalie McIntyre     Jason Rasmussen
     P/T Help Desk          Systems Support      Systems Support      Systems Support
         Technician                 Technician                Technician                Technician

    Kevin Snedecor           Ben Stanford        Mary Thompson
    Systems Support        Systems Support     P/T Help Desk
                   Technician               Technician







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