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Help Desk & Technical Support

Hours of Operation


Monday-Thursday: 7:30 a.m. - 7:00 p.m. and Friday: 8:00 a.m. - 12:00 p.m.


By Phone: ext. 3266 (979.230.3266)
By Email:
By Chat: Live chat with the Help Desk

Location: BC Main Campus, K-100

STUDENTS: Contact the Help Desk for help with student accounts, student e-mail, or D2L issues.

FACULTY & STAFF: Submit a Support Ticket for IT technical support for hardware, software, and network services at BC.


IT Staff

Ron Parker
Director, Information Technology
        Lisa Gilliam          Moises Hernandez      Gary Lackey       Willie Rainwater
      Senior Systems        Systems Services        Programmer/       Systems Services
      Services, Admin           Administrator               Analyst               Administrator
    Brian Commons        Michael Bounds           Cayo Droste           Anna Gonzales
 Manager, Computer,      P/T Helpdesk               AOS/Helpdesk        Senior Helpdesk
 Network, & Telecom          Technician                    Technician             Technician
   Valentina Leanos
           Ryan Mata             Natalie McIntyre        Kyle Parrinello
     P/T Help Desk           Systems Support        Systems Support         Temp, F/T
         Technician                 Technician                 Technician                    Systems
                                                                                                                Support Tech.
  Jason Rasmussen        Kevin Snedecor           Ben Stanford
  Systems Support          Systems Support        Systems Support
      Technician                    Technician                   Technician





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