Important Information: Texas SB 11 (Campus Concealed Carry) does not go into effect for community colleges until August 1, 2017.

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Help Desk & Technical Support

Hours of Operation


Monday-Thursday: 7:30 a.m. - 7:00 p.m. and Friday: 8:00 a.m. - 12:00 p.m.


By Phone: ext. 3266 (979.230.3266)
By Email:
By Chat: Live chat with the Help Desk

Location: BC Main Campus, K-100

STUDENTS: Contact the Help Desk for help with student accounts, student e-mail, or D2L issues.

FACULTY & STAFF: Submit a Support Ticket for IT technical support for hardware, software, and network services at BC.


IT Staff

Ron Parker
Director, Information Technology
        Lisa Gilliam          Moises Hernandez      Gary Lackey       Willie Rainwater
      Senior Systems        Systems Services        Programmer/       Systems Services
      Services, Admin           Administrator               Analyst               Administrator
    Brian Commons        Michael Bounds          Angela Elder            Anna Gonzales
 Manager, Computer,          Helpdesk             Systems Support       Senior Helpdesk
 Network, & Telecom          Technician                  Technician                 Technician
       Ryan Mata             Natalie McIntyre         Kyle Parrinello       Anthony Perez
    Systems Support        Senior Systems         Systems Support        P/T Helpdesk
        Technician            Support Technician           Technician                Technician                                                                                                                                    
  Jason Rasmussen      Kevin Snedecor
          Ben Stanford       Mary Thompson
   Systems Support       Systems Support        Senior Systems            Helpdesk
        Technician                 Technician           Support  Technician         Technician








Follow the links below for:

Astra Room Scheduling
Schedule Events/Rooms
User's Overview Guide, v. VII


Cisco Phones
Password Reset
IP Phone User Guide
Cisco Personal Communications Assistant


Email Setup
Webmail Instructions
Webmail Login
iPhone, Blackberry, Smart Phones


Employee/Student Login Accts (BCNET)
Employee Procedures
Student Accounts
Student Account Security Agreement


Dell Computer Personal Purchase
Microsoft Student Store
Barracuda Spam Firewall


Password Reset (BCNET)
Web Enrollment/Reset Password

Software Installation
VPN Download
VPN Instructions

Wireless Connection

Accessing the Wireless Network
Wireless Setup


Leonor Garza

Gavan Gates

Bianca Guerra

Rebecca Jackson

Mike Kime

Jorge Pau

Andy Valencia


©2015 Brazosport College | 500 College Drive| Lake Jackson, TX 77566 | (979) 230-3000

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A lack of English language skills will not be a barrier to admission to and participation in career and technical education programs. Brazosport College shall not discriminate on the basis of race, creed, color, national origin, citizenship status, age, disability, pregnancy, religion, gender, gender identity, genetic information, marital status, veteran status or any other protected class in accordance with applicable federal and state laws. The following person has been designated to handle inquiries regarding the non-discrimination policies: Vice President of Human Resources, 500 College Drive, Lake Jackson, TX, 77566; 979-230-3459;