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Help Desk & Technical Support

Hours of Operation


Monday-Thursday: 7:30 a.m. - 7:00 p.m. and Friday: 8:00 a.m. - 12:00 p.m.


By Phone: ext. 3266 (979.230.3266)
By Email:
By Chat: Live chat with the Help Desk

Location: BC Main Campus, K-100

STUDENTS: Contact the Help Desk for help with student accounts, student e-mail, or D2L issues.

FACULTY & STAFF: Submit a Support Ticket for IT technical support for hardware, software, and network services at BC.


IT Staff

            Ron Parker
Director, Information Technology
                                        Lisa Gilliam                Gary Lackey         Moises Hernandez     Willie Rainwater
Senior Systems         Programmer/Analyst    Systems Services       Systems Services
Services, Admin                                                Administrator              Administrator

Brian Commons            Cayo Droste               Anna Gonzales      Valentina Leanos
Manager, Computer,     AOS/Helpdesk             Senior Helpdesk         P/T Helpdesk
Network, & Telecom         Technician                     Technician               Technician

   Ryan Mata              Natalie McIntyre          Kevin Snedecor          Ben Stanford
Systems Support        Systems Support          Systems Support       Systems Support
   Technician                    Technician                    Technician                  Technician

Mary Thompson
  P/T Helpdesk





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