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Help Desk & Technical Support

Hours of Operation


Monday-Thursday: 7:30 a.m. - 7:00 p.m. and Friday: 8:00 a.m. - 12:00 p.m.


By Phone: ext. 3266 (979.230.3266)
By Email:
By Chat: Live chat with the Help Desk

Location: BC Main Campus, K-100

STUDENTS: Contact the Help Desk for help with student accounts, student e-mail, or D2L issues.

FACULTY & STAFF: Submit a Support Ticket for IT technical support for hardware, software, and network services at BC.


IT Staff

Ron Parker
Director, Information Technology
        Lisa Gilliam          Moises Hernandez      Gary Lackey       Willie Rainwater
      Senior Systems        Systems Services        Programmer/       Systems Services
      Services, Admin           Administrator               Analyst               Administrator
    Brian Commons        Michael Bounds         Anna Gonzales          Ryan Mata
 Manager, Computer,          Helpdesk              Senior Helpdesk     Systems Support
 Network, & Telecom          Technician                  Technician              Technician
   Natalie McIntyre        Kyle Parrinello      Jason Rasmussen     Kevin Snedecor
    Systems Support       Systems Support     Systems Support      Systems Support
        Technician                  Technician                  Technician               Technician                                                                                                                                         
    Ben Stanford               Mary Thompson
  Systems Support                 Helpdesk
       Technician                       Technician




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