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Help Desk & Technical Support

Hours of Operation


Monday-Thursday: 7:30 a.m. - 7:00 p.m. and Friday: 8:00 a.m. - 12:00 p.m.


By Phone: ext. 3266 (979.230.3266)
By Email:
By Chat: Live chat with the Help Desk

Location: BC Main Campus, K-100

STUDENTS: Contact the Help Desk for help with student accounts, student e-mail, or D2L issues.

FACULTY & STAFF: Submit a Support Ticket for IT technical support for hardware, software, and network services at BC.


IT Staff

Ron Parker
Director, Information Technology
        Lisa Gilliam          Moises Hernandez      Gary Lackey       Willie Rainwater
      Senior Systems        Systems Services        Programmer/       Systems Services
      Services, Admin           Administrator               Analyst               Administrator

    Brian Commons           Cayo Droste            Anna Gonzales      Valentina Leanos
Manager, Computer,        AOS/Helpdesk          Senior Helpdesk         P/T Helpdesk
Network, & Telecom            Technician                  Technician                Technician

    Ryan Mata            Natalie McIntyre        Kevin Snedecor         Ben Stanford
   Systems Support        Systems Support        Systems Support      Systems Support
        Technician                   Technician                  Technician                 Technician

   Mary Thompson
      P/T Helpdesk





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