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AudienceThis course is designed for individuals interested in learning the skills necessary to use Outlook 2013 to manage email communications, including composing, reading, and responding to emails; schedule appointments and meetings; manage contact information; schedule tasks, create notes; and customizes the Outlook 2013 environment.

This course covers Microsoft Office Specialist exam objectives to help individuals prepare for the Outlook 2013 Exam and the Excel 2013 Expert Exam.

DescriptionUpon successful completion of this course, participants will be able to:
  • Perform basic functions in the Outlook 2013 interface.
  • Compose email messages.
  • Read and respond to email messages.
  • Manage email messages.
  • Manage your calendar.
  • Manage your contacts.
  • Work with tasks and notes.
  • Customize the Outlook environment.

PrerequisitesTo ensure success, participants will need to be familiar with using personal computers, should have experience using a keyboard and mouse, and be familiar with Microsoft® Office Windows® user interface.

Suggested Class SizeMinimum 3
Maximum 12

Course LengthFull day

Table of ContentsLesson 1: Getting Started With Outlook 2013
Topic A: Navigate the Outlook Interface
Topic B: Perform Basic Email Functions
Topic C: Use Outlook Help

Lesson 2: Composing Messages
Topic A: Create an Email Message
Topic B: Check Spelling and Grammar
Topic C: Format Message Content
Topic D: Attach Files and Items
Topic E: Enhance an Email Message
Topic F: Manage Automatic Message Content

Lesson 3: Reading and Responding to Messages
Topic A: Customize Reading Options
Topic B: Work with Attachments
Topic C: Manage Your Message Responses

Lesson 4: Managing Your Messages
Topic A: Manage Messages Using Tags, Flags, and Commands
Topic B: Organize Messages Using Folders
 
Lesson 5: Managing Your Calendar
Topic A: View the Calendar
Topic B: Manage Appointments
Topic C: Manage Meetings
Topic D: Print Your Calendar

Lesson 6: Managing Your Contacts
Topic A: Create and Update Contacts
Topic B: View and Organize Contacts
 
Lesson 7: Working With Tasks and Notes
Topic A: Manage Tasks
Topic B: Manage Notes

Lesson 8: Customizing the Outlook Environment
Topic A: Customize the Outlook Interface
Topic B: Create and Manage Quick Steps