Building a Foundation of Trust

This session helps team leaders to learn what to say and do in order to elicit the best from their teams in a demanding world of ever-changing markets, organizational upheavals, and increasing employee diversity.

• Identify several behaviors that will increase the level of trust team members have in the leader
• Explain the "Four Phases of Team Development" and the changes a team goes through during each phase
• Explain how the basic principles can increase the level of trust team members have in the leader
• Use the basic principles to increase the level of trust team members have for the leader