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Title V
General > Information Technology

 Help Desk & Technical Support

            

                 Hours of Operation

Monday - Thursday: 7:30 a.m.-7:00 p.m.
                   Friday: 8:00 a.m.-12:00 p.m.

By Phone:  ext. 3266 (979.230.3266)
By Email:  helpdesk@brazosport.edu
Location:  BC Main Campus, I-100
Students:  Contact the Help Desk for help with student accounts, student e-mail, or D2L issues.

Faculty & Staff:  Submit a Support ticket online for IT technical support for hardware, software, and network services at BC.

 


IT STAFF

 

Ron Parker

Ron Parker, Director
Information Technology

       Lisa Gilliam Lisa Gilliam
Manager, Systems
   Support
 

Brian Commons

Brian Commons
Manager,
   Computer,
   Network, &
   Telecom
   Services

Charlotte Calvert

Charlotte Calvert
Information Systems
  Coordinator

 

Kimberly Blackwell

Kimberly Blackwell
AOS/Help Desk
   Specialist

Gary Lackey

Gary Lackey
Programmer/Analyst

 


 

Cayo Finley
PT/AOS/
   Help Desk
   Specialist

 

Chris

Chris Gardner
Information Systems
   Specialist

 

 

 

Anna Gonzales
IT Help Desk/Information
  Systems
   Specialist

 


Ryan Mata
Information Systems
   Specialist


Ben Stanford
Information Systems
   Specialist

 

 

 
 

 NEED HELP?

Follow the links below for:

Astra Room Scheduling
  • Online Tutorial
  • Schedule Events/Rooms
  • User's Guide

  • Cisco Phones
  • Online Tutorial
  • Cisco Personal Communications
        Assistant 

    Email Setup
  • Email Instructions
  • Email Login
  • Update Email Address/Security
  • iPhone, Blackberry, Smart Phones

    Employee/Student Login Accts (BCNET)
  • Employee Procedures
  • Student Accounts
  • Student Account Security Agreement

    Laptop Checkout (credit students only)
  • Procedures
  • Student Agreement

    Miscellaneous
  • Dell Computer Personal Purchases
  • Barracuda Spam Firewall

    Password Reset (BCNET)
  • Employees & Students
  • Instructions

    Software Installation
  • Firefox
  • VPN Download
  • VPN Instructions
  • WS_FTP Limited Edition

    Wireless Connection
  • Accessing The Wireless Network
  • Wireless Setup



    IT Student Assistants
  • Scott Fenn

     Garrett Hughes

    Maurita Martinez

    Anthony Perez

     

     Anthony Perez

     

    IT Temp Workers

       David McDaniel
     
       Kevin Snedecor
       Cindy Speer