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General > Information Technology

 Help Desk & Technical Support

            

                 Hours of Operation

Monday - Thursday: 7:30 a.m.-7:00 p.m.
                   Friday: 8:00 a.m.-12:00 p.m.

By Phone:  ext. 3266 (979.230.3266)
By Email:  helpdesk@brazosport.edu
Location:  BC Main Campus, I-100
Students:  Contact the Help Desk for help with student accounts, student e-mail, or Blackboard issues.

Faculty & Staff:  Submit a Support ticket online for IT technical support for hardware, software, and network services at BC.

 

IT Welcomes Sharon Manuel to the Staff! 

 

Sharon Manuel has been hired full-time to fill one of our Information Systems Specialist vacancies.  Many of you know Sharon has been employed with the IT Department since December, 2008 as a temporary computer technician.

Please help us welcome Sharon to the IT Team.

 IT Staff Information

  Ron Parker

Ron Parker, Director
Information Technology
(Systems Support)

 Brian Commons Brian Commons
Information Systems
Coordinator
(User/Help Desk Support)
 Lisa Gilliam Lisa Gilliam
Information Systems
Coordinator
(Systems Support)
 Kim Blackwell Kimberly Blackwell
Administrative Office
Specialist/Help Desk
(User/Help Desk Support)
 Charlotte Calvert Charlotte Calvert
Information Systems
Coordinator
(Systems Support)
 

John Frenzel

John Frenzel
Internet Support
Specialist
(User/Help Desk Support)
 

Stuart Cook

Stuart Cook
Information Systems
Coordinator
(Systems Support)

Anna Gonzales

Anna Gonzales
Information Systems
Specialist/Help Desk
(User/Help Desk Support)

Gary Lackey

Gary Lackey
Programmer/Analyst
(Systems Support)

Laura Lopez

Laura Lopez
Information Systems
Specialist
(User/Help Desk Support)

Sharon Manuel
Information Systems
Specialist
(User/Help Desk Support)

 
 

 NEED HELP?

Follow the links below for:

Astra Room Scheduling
  • Online Tutorial
  • Schedule Events/Rooms
  • User's Guide

  • Cisco Phones
  • Online Tutorial
  • Cisco Personal Communications
        Assistant 

    Email Setup
  • Email Instructions
  • Email Login
  • Update Email Address/Security

    Employee/Student Login Accts (BCNET)
  • Employee Procedures
  • Student Accounts
  • Student Account Security Agreement

    Laptop Checkout (credit students only)
  • Procedures
  • Student Agreement

    Miscellaneous
  • Dell Computer Personal Purchases
  • Barracuda Spam Firewall

    Password Reset (BCNET)
  • Employees & Students
  • Instructions

    Software Installation
  • Firefox 2.0
  • VPN

    Wireless Connection
  • Accessing The Wireless Network



    IT Student Assistants
  •  

    Samuel Chambliss

     

    Jeri Johnson

    Joe Perez
     Heather Rickaway

     

    Heather Rickaway

    IT Student Assistant John Taylor