AudienceThis course is designed for individuals interested in learning the skills necessary to use the advanced options for message, contacts, and calendar management and perform more advanced tasks such as task assignment, journaling, sharing workspaces, and backing up to data files in Microsoft® Office Outlook® 2013.

This course helps individuals prepare for the Outlook 2013 Microsoft Office Specialist (MOS) Certification exam.

DescriptionUpon successful completion of this course, participants will be able to:
  • Configure advanced message options.
  • Perform advanced message management tasks.
  • Perform advanced calendar management tasks.
  • Perform advanced contact management tasks.
  • Manage activities by using tasks and journal entries.
  • Share Outlook work spaces with other users.
  • Manage Outlook data files.

PrerequisitesTo ensure your success, we recommend you first take the following courses or have equivalent knowledge:
  • Microsoft® Windows® Experience.
  • Microsoft® Office Outlook® 2013 Beginning.

Suggested Class SizeMinimum 3
Maximum 12

Course LengthFull day

Table of Contents

Lesson 1: Configure Advanced Message Options
Topic A: Insert Advanced Characters and Objects
Topic B: Modify Message Settings, Properties, and Options
Topic C: Use Automatic Replies

Lesson 2: Advanced Message Management
Topic A: Sort Messages
Topic B: Filter Messages
Topic C: Organize Messages
Topic D: Search Messages
Topic E: Manage Junk Mail
Topic F: Manage Your Mailbox

Lesson 3: Advanced Calendar Management
Topic A: Manage Advanced Calendar Options
Topic B: Manage Additional Calendars
Topic C: Manage Meeting Responses

Lesson 4: Advanced Contact Management
Topic A: Edit an Electronic Business Card
Topic B: Manage Advanced Contacts Options
Topic C: Forward Contacts
Topic D: Export Contacts

Lesson 5: Managing Activities by Using Tasks and Journal Entries
Topic A: Assign and Manage Tasks
Topic B: Record and Modify Journal Entries

Lesson 6: Sharing Workspaces with Others
Topic A: Delegate Access to Mail Folders
Topic B: Share Your Calendar
Topic C: Share Your Contacts

Lesson 7: Managing Outlook Data Files
Topic A: Back Up Outlook Items
Topic B: Change Data File Settings