Hours of Operation
In-person Assistance:
Monday - Thursday: 7:30 a.m. to 7:00 p.m.
Friday: 8 a.m. to 12 p.m.
Phone & Live Chat:
Monday - Thursday: 7:30 a.m. to 7:00 p.m.
Friday: 8 a.m. to 12 p.m.
By Phone: ext. 3266 (979.230.3266)
By Email: helpdesk@brazosport.edu
Location: BC Main Campus, K-100
STUDENTS: Contact the Help Desk for help with student accounts, student e-mail, or D2L issues.
FACULTY & STAFF: Submit a Support Ticket for IT technical support for hardware, software, and network services at BC.
Information Technology Staff

Ron Parker
Director

Sophia Rodrigue
Administrative Office Specialist
Systems/Project Services

Brian Commons
IT Manager

Lisa Gilliam
Senior System Services Administrator


Natalie McIntyre
System Services Administrator

Kyle Parrinello
System Services Administrator

Kevin Snedecor
System Services Administrator

Ben Stanford
Programmer

Will Vera
System Services Administrator
Client Services

Charles Cole
Client Services Manager

Anna Gonzales
Sr. Helpdesk Technician

Beau Alexander
Systems Support Technician

Heather Coon
Systems Support Technician

Kristina Gamez
Systems Support Technician

Carriedee Meier
Systems Support Technician

Chris Paul
Systems Support Technician

Jason Rasmussen
Systems Support Technician

Brian Benigno
Helpdesk Technician

Tyler Garcia
Helpdesk Technician

Aidan Matejek
Helpdesk Technician

Cain Smith
Helpdesk Technician
Brazosport College Alert System
NEED HELP?
Follow the links below for:
New Student Orientation Quick Reference
Navigating MYBC
Microsoft Office365
Mapping Your Personal Drive
Self Service Password Setup
Astra Room Scheduling
Schedule Events/Rooms
User's Overview Guide, v. VII
Cisco Phones
Reset Voicemail PIN
IP Phone User Guide,
7945 & 7965 Quick
Reference
IP Phone User Guide, 8841
Quick Reference
(PCA) Cisco Personal
Communications Assistant
Email Setup
Webmail Instructions
Webmail Login
iPhone Email Setup
Android and Smartphone Email Setup
Employee/Student Login Accts (BCNET)
Employee Procedures
Student Accounts
Student Account Security Agreement
Barracuda Spam Firewall
Password Reset (BCNET)
Password Reset
Software Installation
Firefox
Internet Explorer
VPN Download
VPN Instructions
Mapping Your Personal Drive
Work Orders
Create a Work Order
Wireless Setup Guides
GatorBYOD(Bring Your Own Device)
GatorBYOD (Android)
GatorBYOD (iPhone)
GatorWireless (Guest)
GatorWireless (Laptop)
GatorWireless (Android)
GatorWireless (iPhone)
Student Assistants
Sean Bailey
Aaliyah Fusilier
Brandon Gonzalez
Daniel Martinez
Michael Meyers
Kevin Omogbehin