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Information Technology

Brazosport College Information Technology

Hours of Operation

Monday-Thursday: 7:30 a.m. - 7 p.m.
Friday: 8 a.m. - 12 p.m.

By Phone: ext. 3266 (979.230.3266)
By Email: helpdesk@brazosport.edu
By Chat: Live chat with the Help Desk

Location: BC Main Campus, K-100

STUDENTS: Contact the Help Desk for help with student accounts, student e-mail, or D2L issues.

FACULTY & STAFF: Submit a Support Ticket for IT technical support for hardware, software, and network services at BC.

Help Desk Support Chat Icon

Information Technology Staff

Ron Parker
Ron Parker
Director, Information Technology

Systems Support Team

Lisa Gilliam
Lisa Gilliam
Senior System Services Administrator
Gary Lackey
Gary Lackey
Programmer/Analyst
Natalie McIntyre
Natalie McIntyre
Systems Services Administrator

Sophia Rodrigue Administrative Office Specialist
Sophia Rodrigue
Administrative Office Specialist
Kevin Snedecor
Kevin Snedecor
System Services Administrator
Ben Stanford
Ben Stanford
Programmer


Users Support Team

Brian Commons
Brian Commons
Manager, Computer, Network, and Telecom

Beau Alexander, IT Systems Support Technician
Beau Alexander
Systems Support Technician

Michael Bounds
Michael Bounds
Systems Support Technician

Charles Cole Senior Systems Support Technician
Charles Cole
Senior Systems Support Technician

Heather Coon, IT Helpdesk Technician
Heather Coon
Helpdesk Technician

Anna Gonzalez
Anna Gonzales
Senior Helpdesk Technician

Elax Helm, IT Senior Systems Support Technician
Elax Helm
Senior Systems Support Technician

Ben Massingill
Ben Massingill
Temporary Systems Support Technician
Ryan Mata
Ryan Mata
Systems Support Technician
Kyle Parrinello
Kyle Parrinello
Systems Support Technician
Jorge Pau, IT Systems Support Technician
Jorge Pau
Systems Support Technician
Christopher Paul, IT Temporary Helpdesk Technician
Chris Paul
Part Time Helpdesk Technician

Anthony Perez
Anthony Perez
Helpdesk Technician
Jason Rasmussen
Jason Rasmussen
Systems Support Technician
Will Vera
Will Vera
Systems Support Technician

Brazosport College Alert System

BC Alert Icon

NEED HELP?

Follow the links below for:

Astra Room Scheduling
Schedule Events/Rooms
User's Overview Guide, v. VII

Cisco Phones
Password Reset
IP Phone User Guide,
   7945 & 7965 Quick
   Reference
IP Phone User Guide, 8841
   Quick Reference
(PCA) Cisco Personal
   Communications Assistant

Email Setup
Webmail Instructions
Webmail Login
iPhone Email Setup
Android and Smartphone Email Setup

Employee/Student Login Accts (BCNET)
Employee Procedures
Student Accounts
Student Account Security Agreement

Dell Computer Personal Purchase
Microsoft Student Store
Barracuda Spam Firewall

Password Reset (BCNET)
Password Reset

Software Installation
Firefox
Internet Explorer
VPN Download
VPN Instructions

Gator Wireless Connection
Gator Wireless - PC
Gator Wireless - Smartphone
Gator Wireless - Smartphone
   w/o the Secure-W2 App

Student Assistants

Adrian Garza
Adrian Garza 

Aaron Haish
Aaron Haish 

Angel Higareda Student Assistant
Angel Higareda 

Gordon Parsons
Gordon Parsons 

Clayton Singletary, IT Student Assistant
Clayton Singletary 

Cain Smith
Cain Smith

Sam Stephens Student Assistant
Sam Stephens

Webmail | BC Engage |  ASTRA  | F.A.S. | Institutional Profile
Equal Opportunity | BC Alert | Suicide Prevention | Employment Opportunities

 

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©2020 Brazosport College | 500 College Drive | Lake Jackson, TX 77566 | (979) 230-3000

A lack of English language skills will not be a barrier to admission to and participation in career and technical education programs. Brazosport College shall not discriminate on the basis of race, creed, color, national origin, citizenship status, age, disability, pregnancy, religion, gender, gender identity, genetic information, marital status, veteran status or any other protected class in accordance with applicable federal and state laws. The following person has been designated to handle inquiries regarding the non-discrimination policies: Vice President of Human Resources, 500 College Drive, Lake Jackson, TX, 77566; 979-230-3459; Marshall.Campbell@brazosport.edu