Information Technology

Brazosport College Information Technology

Hours of Operation

Monday-Thursday: 7:30 a.m. - 7 p.m.
Friday: 8 a.m. - 12 p.m.

By Phone: ext. 3266 (979.230.3266)
By Email: helpdesk@brazosport.edu
By Chat: Live chat with the Help Desk

Location: BC Main Campus, K-100

STUDENTS: Contact the Help Desk for help with student accounts, student e-mail, or D2L issues.

FACULTY & STAFF: Submit a Support Ticket for IT technical support for hardware, software, and network services at BC.

Help Desk Support Chat Icon

Information Technology Staff

Ron Parker

Ron Parker
Director, Information Technology

Systems Support Team

Lisa Gilliam

Lisa Gilliam
Senior System Services Administrator

Gary Lackey

Gary Lackey
Programmer/Analyst

Kevin Snedecor

Kevin Snedecor
System Services Administrator

Ben Stanford

Ben Stanford
Programmer

Willie Rainwater

Willie Rainwater
System Services Administrator

Users Support Team

Brian Commons

Brian Commons
Manager, Computer, Network, and Telecom

No Photo Available

Beau Alexander
Temporary Systems Support Technician

Michael Bounds

Michael Bounds
Systems Support Technician

No Photo Available

Sara Fenn
Temporary Systems Support Technician

Anna Gonzalez

Anna Gonzales
Senior Helpdesk Technician

Rebecca Jackson

Rebecca Jackson
Temporary Helpdesk Technician

Ryan Mata

Ryan Mata
Senior Systems Support Technician

Natalie McIntyre

Natalie McIntyre
Senior Systems Support Technician

Anthony Perez

Anthony Perez
Helpdesk Technician

Jason Rasmussen

Jason Rasmussen
Systems Support Technician

No Photo Available

Laura Runnels
Temporary Systems Support Technician

Will Vera

Will Vera
Systems Support Technician

Brazosport College Alert System

BC Alert Icon

NEED HELP?

Follow the links below for:

Astra Room Scheduling
Schedule Events/Rooms
User's Overview Guide, v. VII

Cisco Phones
Password Reset
IP Phone User Guide,
   7945 & 7965 Quick
   Reference
IP Phone User Guide, 8841
   Quick Reference
(PCA) Cisco Personal
   Communications Assistant

Email Setup
Webmail Instructions
Webmail Login
iPhone Email Setup
Android and Smartphone Email Setup

Employee/Student Login Accts (BCNET)
Employee Procedures
Student Accounts
Student Account Security Agreement

Dell Computer Personal Purchase
Microsoft Student Store
Barracuda Spam Firewall

Password Reset (BCNET)
Password Reset

Software Installation
Firefox
Internet Explorer
VPN Download
VPN Instructions

Gator Wireless Connection
Gator Wireless - PC
Gator Wireless - Smartphone
Gator Wireless - Smartphone
   w/o the Secure-W2 App

STUDENT ASSISTANTS

Kristina Gamez

Clayton Singletary

Webmail | BC Engage |  ASTRA  | F.A.S. | Institutional Profile |
Equal Opportunity | BC Alert | Suicide Prevention

 

©2018 Brazosport College | 500 College Drive | Lake Jackson, TX 77566 | (979) 230-3000

A lack of English language skills will not be a barrier to admission to and participation in career and technical education programs. Brazosport College shall not discriminate on the basis of race, creed, color, national origin, citizenship status, age, disability, pregnancy, religion, gender, gender identity, genetic information, marital status, veteran status or any other protected class in accordance with applicable federal and state laws. The following person has been designated to handle inquiries regarding the non-discrimination policies: Vice President of Human Resources, 500 College Drive, Lake Jackson, TX, 77566; 979-230-3459; Marshall.Campbell@brazosport.edu