Hours of Operation
In-person Assistance:
Monday - Thursday: 8:30 a.m. to 6:00 p.m.
Friday: 8 a.m. to 12 p.m.
Phone & Live Chat:
Monday - Thursday: 7:30 a.m. to 7:00 p.m.
Friday: 8 a.m. to 12 p.m.
By Phone: ext. 3266 (979.230.3266)
By Email: helpdesk@brazosport.edu
By Chat: Live chat with the Help Desk
Location: BC Main Campus, K-100
STUDENTS: Contact the Help Desk for help with student accounts, student e-mail, or D2L issues.
FACULTY & STAFF: Submit a Support Ticket for IT technical support for hardware, software, and network services at BC.
Information Technology Staff


Ron Parker Sophia Rodrigue
Director Administrative
Information Tech. Office Specialist
Systems/Project Services

Brian Commons
IT Manager

Lisa Gilliam
Senior System Services Administrator

Natalie McIntyre
Systems Services Administrator

Kevin Snedecor
System Services Administrator

Ben Stanford
Programmer
Client Services

Charles Cole
Client Services Manager

Anna Gonzales
Client Services Coordinator

Beau Alexander
Systems Support Technician

Heather Coon
Helpdesk Technician

Kyle Parrinello
Systems Support Technician

Christopher Paul
Helpdesk Technician

Anthony Perez
Helpdesk Technician

Jason Rasmussen
Systems Support Technician

Will Vera
Systems Support Technician

Brian Benigno
Temp Helpdesk Technician

Tyler Garcia
Temp Helpdesk Technician

Sean Jones
Temp Helpdesk Technician

Carriedee Meier
Temp Helpdesk Technician
Brazosport College Alert System
NEED HELP?
Follow the links below for:
Astra Room Scheduling
Schedule Events/Rooms
User's Overview Guide, v. VII
Cisco Phones
Reset Voicemail PIN
IP Phone User Guide,
7945 & 7965 Quick
Reference
IP Phone User Guide, 8841
Quick Reference
(PCA) Cisco Personal
Communications Assistant
Email Setup
Webmail Instructions
Webmail Login
iPhone Email Setup
Android and Smartphone Email Setup
Employee/Student Login Accts (BCNET)
Employee Procedures
Student Accounts
Student Account Security Agreement
Dell Computer Personal Purchase
Microsoft Student Store
Barracuda Spam Firewall
Password Reset (BCNET)
Password Reset
Software Installation
Firefox
Internet Explorer
VPN Download
VPN Instructions
Wireless Setup Guides
GatorBYOD(Bring Your Own Device)
GatorBYOD (Android)
GatorBYOD (iPhone)
GatorWireless (Guest)
GatorWireless (Laptop)
GatorWireless (Android)
GatorWireless (iPhone)
Student Assistants
Aaron Haish
Aiden Matejek
Ruben Rios
Cain Smith