Hours of Operation
In-person Assistance:
Monday - Thursday: 7:30 a.m. to 7:00 p.m.
Friday: 8 a.m. to 12 p.m.
Phone & Live Chat:
Monday - Thursday: 7:30 a.m. to 7:00 p.m.
Friday: 8 a.m. to 12 p.m.
By Phone: ext. 3266 (979.230.3266)
By Email: helpdesk@brazosport.edu
Location: BC Main Campus, K-100
STUDENTS: Contact the Help Desk for help with student accounts, student e-mail, or D2L issues.
FACULTY & STAFF: Submit a Support Ticket for IT technical support for hardware, software, and network services at BC.
Information Technology Staff
Ron Parker
Director
Sophia Rodrigue
Administrative Office Specialist
Systems/Project Services
Brian Commons
IT Manager
Lisa Gilliam
Senior System Services Administrator
Natalie McIntyre
System Services Administrator
Kyle Parrinello
System Services Administrator
Kevin Snedecor
System Services Administrator
Ben Stanford
Programmer
Will Vera
System Services Administrator
Client Services
Charles Cole
Client Services Manager
Anna Gonzales
Client Services Coordinator
Beau Alexander
Systems Support Technician
Heather Coon
Systems Support Technician
Kristina Gamez
Systems Support Technician
Christopher Paul
Systems Support Technician
Anthony Perez
Systems Support Technician
Jason Rasmussen
Systems Support Technician
Brian Benigno
Helpdesk Technician
Tyler Garcia
Helpdesk Technician
Carriedee Meier
Helpdesk Technician
Cain Smith
Helpdesk Technician
Brazosport College Alert System
NEED HELP?
Follow the links below for:
Astra Room Scheduling
Schedule Events/Rooms
User's Overview Guide, v. VII
Cisco Phones
Reset Voicemail PIN
IP Phone User Guide,
7945 & 7965 Quick
Reference
IP Phone User Guide, 8841
Quick Reference
(PCA) Cisco Personal
Communications Assistant
Email Setup
Webmail Instructions
Webmail Login
iPhone Email Setup
Android and Smartphone Email Setup
Employee/Student Login Accts (BCNET)
Employee Procedures
Student Accounts
Student Account Security Agreement
Dell Computer Personal Purchase
Microsoft Student Store
Barracuda Spam Firewall
Password Reset (BCNET)
Password Reset
Software Installation
Firefox
Internet Explorer
VPN Download
VPN Instructions
Wireless Setup Guides
GatorBYOD(Bring Your Own Device)
GatorBYOD (Android)
GatorBYOD (iPhone)
GatorWireless (Guest)
GatorWireless (Laptop)
GatorWireless (Android)
GatorWireless (iPhone)
Student Assistants
Sean Bailey
Aiden Matejek
Michael Meyers
Jarrod Pena
Ruben Rios
Career
Login to
Virtual
Catalog and
Brazosport College